There are many groups and organizations throughout out community offering assistance during this difficult time.
Resources for the Elderly
Resources for Veterans and Military Families
- Air Force Association
- Arizona Coalition for Military Families
- Financial Assistance for Military Families
- Military/Veterans Crisis Line
- If you are a homeless veteran, at-risk of homelessness, or a provider trying to assist a homeless veteran, please call the National Homeless Veterans Resource line at: 877-4AID-VET (877-424-3838) or click here.
- The Military and Veterans Success Center-West is offering free services and resources for transitioning military members, veterans, and their dependents. Click here or call 480-384-9874.
- Military OneSounce provides 24/7 confidential non-medical counseling, specialty consultations like financial counseling, and other forms of free confidential help to service members, immediate family members, and, in some cases, Department of Defense civilians. Confidential help is available in person, via secure video, over the phone (800-342-9647), and online. Click here for more information.
- For practical tools, information, and resources that can all be used from the safety of one’s home to track well-being, mood swings, and Post-Traumatic Stress Disorder (PTSD) symptoms, try the COVID Coach App.
- Beginning May 20, 2020, veterans will now be offered an appointment for a one-on-one telephone call with a VA Regional Office employee. The employee will be able to provide a wide variety of services, including but not limited to: VA Compensation claim status, benefit letters, eBenefits services, assistance in filing a claim. If a Veteran would like to make an appointment, please email the following address: PCTC.VBAPHO@va.gov with your name, email address, telephone number and the reason for contact. Click here for more information.
- The U.S. Department of Veterans Affairs (VA) announced its commitment to extend debt relief to Veterans adversely impacted by COVID-19 to the end of 2020 by suspending certain debt collection actions. Click here for more information.
- The U.S. Department of Veterans Affairs (VA) announced it is allocating an additional $400 million of its Coronavirus relief funding to enhance the department’s emergency relief response for Veterans experiencing or at risk of homelessness during the Coronavirus pandemic. The newly allocated funds will be used for the Supportive Services for Veteran Families Program (SSVF). SSVF offers several ways to secure housing for Veterans experiencing or at risk of homelessness. Click here for more information.
- Luke AFB Pharmacy operations for active duty and retirees: These changes are going to be maintained until further notice through the end of this calendar year. ALL prescriptions are to be picked up through the Satellite drive-thru. The entrance is located on the north side of the base theater. There are two options to activate a new prescription at the Satellite Pharmacy: (1) Call 623-856-2273 and follow the prompts (3-2-2). You will placed in a queue and given your number in line. Patients will no longer receive a busy signal or get cut off. Before calling, please ensure your provider uses the electronic prescribing system or has sent a fax. (2) To activate a new prescription or to have a hard copy prescription processed at the Satellite Pharmacy utilize the drop box located outside the south exit of the building. There will be a technician available to facilitate your needs. To do this, please park in the parking garage adjacent to the Satellite Pharmacy and walk across the street.
- Department of Veterans Affairs Prescription refill options: To receive a medication refill authorized by your VA prescriber, you must actively request a refill. Veterans who forget to re-order their medications in time have three options. You can contact your VA medical center pharmacy, call the phone number on the prescription label, or use My HealtheVet's Secure Messaging (sign in required) to get in touch with your health care team, especially if your prescription is no longer refillable. Click here for more information.
- Department of Veterans Affairs - Compensation and Pension Examinations
As of September 2020, in-person disability compensation medical exams by the Veteran Benefits Administration are available for scheduling in over 42,500 zip codes. If you require an in-person C&P exam and live in or near a resumed location, a VA contract medical exam provider will contact you. Click here for more information.
- 5) Veterans who have disagreed with the decision the Department of Veterans Affairs made on a compensation claim and who have appealed the decision to the Board of Veterans Appeals had their in-person hearings suspended in March 2020 due to COVID-19. The Board issued decisions for waiting Veterans and provided hearings through virtual tele-hearings. On April 10, 2020, President Trump signed legislation making virtual tele-hearings a permanent option for Veterans. Make sure to contact your Veteran Service Organization or private representative and advise them that you want a virtual tele-hearing. Click here for more information.
Mental Health Resources