See below Frequently Asked Questions about the Coronavirus Relief Payments as well as additional resources. 

Frequently Asked Questions

Some payments may be sent on a prepaid debit card known as The Economic Impact Payment Card The Economic Impact Payment Card is sponsored by the Treasury Department's Bureau of the Fiscal Service, managed by Money Network Financial, LLC and issued by Treasury's financial agent, MetaBank®, N.A.
If you receive an Economic Impact Payment Card, it will arrive in a plain envelope from "Money Network Cardholder Services." The Visa name will appear on the front of the Card; the back of the Card has the name of the issuing bank, MetaBank®, N.A. Information included with the Card will explain that the card is your Economic Impact Payment Card. Please go to for more information.

If you have lost or destroyed your EIP card you received for the stimulus, call the Customer Care for the EIP card at 800.240.8100 or visit

Q: Are payments automatic for eligible taxpayers?

A: Payments are automatic for eligible taxpayers who filed a 2019 or 2020 tax return, those who receive Social Security retirement, survivor or disability benefits (SSDI), Railroad Retirement benefits as well as Supplemental Security Income (SSI) and Veterans Affairs beneficiaries who didn’t file a tax return. Payments are also automatic for anyone who successfully registered for the first payment online at using the agency’s Non-Filers tool by November 21, 2020 or who submitted a simplified tax return that has been processed by the IRS.

Q: Who is eligible for the third Economic Impact Payment?

A: Generally, U.S. citizens and resident aliens who are not eligible to be claimed as a dependent on someone else’s income tax return are eligible for this third payment.  Eligible individuals will automatically receive an Economic Impact Payment of up to $1,400 for individuals or $2,800 for married couples and up to $1,400 for each qualifying dependent. Generally, if you have adjusted gross income for 2019 up to $75,000 for individuals and up to $150,000 for married couples filing joint returns and surviving spouses, you will receive the full amount of the third payment. For filers with income above those amounts, the payment amount is reduced.

Q: My adjusted gross income exceeds the income limits that you just mentioned. How much will I receive?

A: No Economic Impact Payments will be sent to single filers with an adjusted gross income more than $80,000 and joint filers more than $160,000. For filers who are adjusted gross income amounts between $75,000-$80,000 or $150,000-$160,000, you will earn a reduced amount. Every $100 dollars a filer earns over $75,000 or $150,000, you will earn $28 less.

Q: How do I find out if the IRS is sending me a payment?

A: People can check the status of this most recent Economic Impact Payment with the Get My Payment tool, located here. The application updates once per day, usually overnight.

Q: How will the IRS know where to send my payment?

A: The IRS will use the data already in their systems to send the new payments. Taxpayers with direct deposit information on file will receive the payment that way. For those without current direct deposit information on file, they will receive the payment as a check or debit card in the mail. 

Q: My banking details have changed. Is it possible to change my banking details to receive my Economic Impact Payment via direct deposit?

A: No. According to the IRS, you can’t change your bank information already on file with the IRS for your first or second Economic Impact Payment.

Q: Will people receive a paper check or a debit card?

A: For those who don’t receive a direct deposit by early January, they should watch their mail for either a paper check or a debit card. To speed delivery of the payments to reach as many people as soon as possible, the Bureau of the Fiscal Service, part of the Treasury Department, will be sending a limited number of payments out by debit card. Please note that the form of payment for the second mailed EIP may be different than for the first mailed EIP. Some people who received a paper check last time might receive a debit card this time, and some people who received a debit card last time may receive a paper check.

IRS and Treasury urge eligible people who don’t receive a direct deposit to watch their mail carefully during this period for a check or an Economic Impact Payment card, which is sponsored by the Treasury Department’s Bureau of the Fiscal Service and is issued by Treasury’s financial agent, MetaBank®, N.A. The Economic Impact Payment Card will be sent in a white envelope that prominently displays the U.S. Department of the Treasury seal. It has the Visa name on the front of the Card and the issuing bank, MetaBank®, N.A. on the back of the card. Information included with the card will explain that this is your Economic Impact Payment. More information about these cards is available at

Q: I have an old debit card from a previous Economic Impact Payment. Will that IRS put the next Economic Impact Payment on that card?

A: No. According to the IRS, a payment will not be added to an existing EIP card mailed for the first or second round of stimulus payments. The IRS may decide to send you a new EIP Card or mail you a check for this most recent payment.

Q: Is any action needed by Social Security beneficiaries, railroad retirees and those receiving veterans’ benefits who are not typically required to file a tax return?

A: Most Social Security retirement and disability beneficiaries, railroad retirees and those receiving veterans’ benefits do not need take any action to receive a payment. Earlier this year, the IRS worked directly with the relevant federal agencies to obtain the information needed to send out the new payments the same way benefits for this group are normally paid. The IRS will announce a payment date for this group shortly.

Q: Will I receive anything for my tax records showing I received a second Economic Impact Payment?

A: Yes. People will receive an IRS notice, or letter, after they receive a payment telling them the amount of their payment. They should keep this for their tax records.


Q: Where can I get more information?

A: You can go to the IRS website here for further information. For further questions, please go to the IRS website here.


Additional Resources

  • To check the status of your payment, click here

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